General terms and conditions

This website is the property of Eaglestone Services SA

Contact details :
Address of the registered office: Avenue Louise 489, 1050 Brussels
Phone: +32 2 486 01 04
Company number: BE 0500.826.935
Version: 1.0
Last update : 07/11/2019



We are aware that you have placed your trust in us. We therefore take responsibility for protecting your personal data. This page informs you about the data we collect when you use our website and why we collect this information. In addition, we explain how we use your information to improve your user experience. This way, you can fully understand how we work.

This privacy policy applies to services offered by Eaglestone. Please note that Eaglestone is not responsible for the privacy policies of other sites and sources. By accessing and using this Web site, you signify your agreement to the following terms and conditions.

Eaglestone respects the privacy of all users of its web site and ensures that your personal information is treated confidentially

Intellectual property rights

The content of this site, including trademarks, logos, illustrations, data, product and company names, text, images, etc., is protected by intellectual property rights owned by Eaglestone or its licensors.

Limitation of liability

The information on the website is of a general nature. The information is not tailored to personal or specific circumstances and therefore cannot be considered as personal, professional or legal advice to the user.

Eaglestone makes considerable efforts to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these great efforts, irregularities may occur in the information provided. If the information provided contains irregularities or if certain information on or through the site is unavailable, Eaglestone will make every effort to correct the errors.

However, Eaglestone cannot be held responsible for any direct or indirect damage resulting from the use of information on this web site.

If you notice any errors in the information published on the website, you are always welcome to contact us at to let us know.

The content of the web site (including links) may be adapted, changed or supplemented at any time without notice. Eaglestone does not offer any guarantee for the proper functioning of the website. Furthermore, the communication agency cannot be held liable for any malfunctioning or temporary (in)availability of the web site or for any form of damage, direct or indirect, that may result from access to or use of the web site.

Links to other sites

In no event shall Eaglestone be responsible or liable, directly, indirectly, specifically or separately, for any damages arising out of or in connection with the use of this site or any other site. The same applies to links or hyperlinks containing, without limitation, any loss, interruption of work, damage to programs or other data on the computer system, devices, programs or anything else belonging to the user in question.

The website may contain hyperlinks to websites or pages of third parties. In addition, it may refer to them indirectly. The publication of links to these websites or pages does not imply any implicit approval of their content.

Eaglestone expressly states that it has no control over the content or other features of these websites and the communication agency cannot be held responsible for the content or features thereof, or for any other form of damage caused by their use.

No access to the site

We unilaterally reserve the right to deny access to the entire site or any part of it to any person or entity:

  • that would exceed these terms of use
  • that would in any way damage the good reputation of the site
  • which would infringe the intellectual rights of third parties
  • who would use the site for illegal purposes.

We also reserve the right to take legal action against the same person(s).

Availability of the site

While we endeavour to make the Eaglestone web site available 7 days a week, 24 hours a day, we reserve the right to suspend access to the site for technical or other reasons at any time without prior notice. We also reserve the right to terminate our services. This does not allow us to be held responsible for these interruptions and the possible consequences for you or for a third party.


This privacy statement relates to the use of this site and the possibilities associated with it. Possible adaptations and/or changes to this site may result in changes to this privacy statement. It is therefore advisable to consult this declaration regularly.

Applicable law and jurisdiction

Belgian law applies to this site. In the event of a dispute, only the courts of the district of Brussels are competent.


At Eaglestone, we value your privacy. Most of the information on is available without having to give us your personal data.

If we still ask for your data, then you should know:

That the data controller, Eaglestone Services SA (Avenue Louise 489 - 1050 Brussels) complies with the Belgian law of 8 December 1992 on the protection of privacy with regard to the processing of personal data. That it undertakes, as from 25 May 2018, to follow the stricter guidelines imposed by the General Data Protection Regulation (GDPR).

The personal data you provide will be used for the following purposes: customer management, sending newsletters, sending information about our activities, advertising or marketing purposes.

You have the legal right :

  • to obtain information and access to the personal data you provide
  • to have this data corrected or deleted
  • to have this data transferred.

If you wish to make use of these rights, please contact us:
Eaglestone Services SA - Avenue Louise 489 - 1050 Brussels -

We will contact you within 30 days.

In case of transfer to third parties: it is possible that the personal data obtained may be transferred to companies that collaborate with us or to tools that we use to process your information.

Eaglestone may collect anonymous or aggregated data of a non-personal nature such as the type of browser used, the operating system or the domain name of the Web site through which you entered the Eaglestone Web site. The same applies to the website through which you leave the Eaglestone website. In this way, we are able to continually optimise the Eaglestone web site for our users.

The data provided by you - via the newsletter or the registration form - is kept until you unsubscribe. To do so, simply send an e-mail to or use the unsubscribe link at the bottom of each newsletter.

The data you provide through the contact form - newsletter option not selected - is used by Eaglestone to contact you. In addition, it is kept for a legal period.

You yourself are responsible for updating the data you provide. It is possible for you to adapt them manually via the link "update my profile "You can also contact us at You can also contact us at

Our use of the data collected


When you register for one of our services, we ask you to provide personal data. This information is used to perform the service in question. The requested information is stored on secure servers owned by Eaglestone or a third party. We will never combine this data with any other personal information we may have.


When you send us an e-mail or other message, we may retain it/them. Sometimes we ask you for personal data relevant to the situation in question. This allows us to process your questions and respond to your requests. The requested information is stored on secure servers owned by Eaglestone or a third party. We will never combine this data with any other personal information we may have.


We need your personal data:

  • to be able to respond to your request.
  • to send you newsletters.
  • to inform you about activities and updates.
  • for advertising and marketing purposes.

Within this privacy policy, we do not collect or use information for purposes other than those described above (and for which you have given your consent) unless we have received your prior consent to do so.


Your other personal data is not encrypted prior to transmission. However, we have established privacy policy measures to protect your personal data under our control from :

  • Access or modification by unauthorised persons
  • Inappropriate use or advertisement
  • Unlawful removal or loss as a result of an accident.

Our employees who have access to your personal data are obliged to respect its confidentiality.

We consider your personal data to be confidential information that we never share with third parties.


The information is not passed on to third parties. In some cases, information may be passed on internally. Our employees are obliged to respect the confidentiality of your data.


We give all visitors the opportunity to view, modify or delete any personal information they have sent to us.


Underneath each mailing you will find the possibility to adjust your data or to unsubscribe.


If you wish to adapt your data or if you wish to leave our files, you can contact us. See contact details above.


We collect data for survey purposes in order to gain a better insight into our customers. In this way we are able to better tailor our services. This website uses "cookies" (a cookie is a small text file stored on the user's terminal) to help the website analyse how users use the website. The information generated by the cookie about your use of the Web site may be transferred to secure servers owned by Eaglestone or a third party. We use this information to analyze how you use the web site, to prepare web site reports and to provide other services related to web site activities and web usage.

Types of cookies

The « First party cookies » or internal cookies are technical cookies used by the visited site. Their purpose is to make the site function optimally. We use them, for example, to store data related to previous visits.

Example: language choice cookies: these cookies ensure that we retain the language choice and that the website user does not have to select the language of their choice each time they visit our websites. Name: locale, seenLanguageSwitcher

The « Third Party cookies », third-party cookies are cookies that do not come from the website itself, but from third parties. For example, a marketing or advertising plug-in: cookies from Facebook or Google Analytics. With regard to such cookies, the visitor must first give permission to the website via a bar below or above the website that refers to this policy. In this way, surfing on the website in question will no longer be blocked here and there. The third-party cookies we use are : Facebook, Google

How do I find out more about cookies and their use ?

You can always control and/or delete cookies. Go to the website to find out more. You have the option of deleting all cookies on your computer and setting your browser to block cookies. However, this means that you have to set your preferences again each time you visit and that some parts of the website will not function (as you would like). Finally, you can set your browser so that cookies are not accepted and so that you receive a warning when a cookie is set. The same applies if you wish to have cookies deleted from your hard drive afterwards.


Most browsers have been set as standard to accept cookies. However, you can again set your browser to refuse all cookies or to indicate when a cookie is being sent. Nevertheless, it is possible that some functions and services on our website, as well as on other websites, may not work properly if cookies have been disabled in your browser.